FAQs

Frequently Asked Questions

What is your return policy?

We accept returns within 5 days of the delivery date. To qualify, the item must be unused, in its original condition, and returned with all original packaging, accessories, and proof of purchase.

Can I return a product if I change my mind?

Returns for change of mind may be accepted within the 5-day return period, provided the product has not been used, installed, or damaged and is returned in its original packaging.

What products do we sell?

1. What products do we sell?
We offer a wide range of home appliances and electronics, including TVs, refrigerators, washing machines, air conditioners, cookers, built-in appliances, dishwashers, dryers, freezers, microwaves, vacuum cleaners, and soundbars & speakers.

Which brands do we stock?

Our collection includes leading brands such as Samsung, Skyworth, TCL, Tornado, and GNIX, giving you plenty of options to choose from for your home.

How long do I have to return a product?

You can request a return within 5 days of receiving your order, provided the item meets the conditions outlined in our Returns & Refund Policy.

What should I do if I receive a damaged, defective, or incorrect product?

Contact us within 5 days of delivery, and we'll work with you to arrange a replacement, exchange, or refund where applicable.

Do your products come with a warranty?

Most of our appliances and electronics are covered by a manufacturer's warranty. Warranty periods may vary depending on the product and brand.

Do we have appliances for every home?

Yes. Whether you're looking for a compact microwave, a spacious side-by-side refrigerator, a family-sized washing machine, or the latest smart TV, we offer products to suit different homes, lifestyles, and budgets.